Hi there,
I tried several valid email addresses, fusion-essentials@downloads.netobjects.com is on the white list, but I didn't receive the serial number and cancelled the installation.
How can I install and use fusion essentials?
Ralf
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Hi there,
I tried several valid email addresses, fusion-essentials@downloads.netobjects.com is on the white list, but I didn't receive the serial number and cancelled the installation.
How can I install and use fusion essentials?
Ralf
I've tried the sameQuote:
Originally Posted by ralf
they've taken hours, it's another 24 hours now, still nothing.
Searching the web I can only find serial numbers for the full product
I want to see how good the essentials is before I buy the full product.
but my only option seems to be to download the full product and used a serial number from the web
they are really slack, not so much as a real person reply to say,
"we've got a problem, we're working on it"
yes, I tried 5 e-mail addresses,
no mistakes,
Still nothing.
I am trying the same with no results. Have tried 2 email addresses.
What should I do?
We apologize for the inconvenience. We are aware of an isolated issue that is preventing a small number of Essentials registrations from being sent out (they are being registered). The best course of action for users experiencing this issue is to submit a ticket to http://support.netobjects.com using the "I need help locating my Serial Number" option. Please indicate in the ticket that you need an Essential's serial number and what email address you used during installation. We will send out serials as soon as possible.
Update [Oct 8 1:15pm EST]: Serial number distribution for NetObjects Fusion Essentials is up and running. If you are still experiencing related issues, please contact our Support team.
Hey mike - I downloaded essentials today and no serial number was sent to me. I have sent two emails out requesting the number. What is the hold up??? Bill chapman Knoxville, TN email address chap151@yahoo.com
Hi Bill, I've sent you a PM with your serial
Thanks
I am experiencing the same issue that I installed Net Objects Essentials and have not received a serial #.
Hi doziertim, I've sent you a PM with your serial
I installed NetObjects Essentials and never received a serial number. Hope someone can help.
Hi reizod161, I've sent you a PM with your serial
Yeah I am in the same boat have tried a few times now but no email arrives.
Hi John, sent you a PM with your Essentials serial number. Sorry about the delay, sometimes the mails get caught in filters.Quote:
Originally Posted by leckyau
Thank you Mike for the quick response, that did the trick can now install it,Quote:
Originally Posted by Mike
Cheers, John
Hi I got the same problem....
still waiting for 24h and no Mail...
My question on the support web site was answered with a standard mail...
Thanks for help in advance...
Frank
Sorry for making trouble... i changed my e-mail adress to another one.....
an whoops... the answer came...
seems to be that googlemail accounts are not welcome ;)
Greetings from germany
Frank
Hi, haven't received a serial although I have had messages from support, so they're not blocked and the mail address is correct. Can I have one please.
regards
Hi Steve, I've checked the Essentials registrations against the email address you've registered in forums, but could not locate a serial. If you used a different email address when installing Essentials please send me a PM with that email address.Quote:
Originally Posted by stevec
Thank you
Oops, red face, I tried again and this time it worked ok.Quote:
Originally Posted by Mike
Thanks
I have the same problem too, no serial number either, and have sent an email to support with a ticket and still no email has come through
Try again. Use a different email address.
Thanks for advice, but it has now arrived, gone into junk folder, but got serial number fine, thanks!