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V10 Will Not Install
I just purchased V10 to upgrade my V9.1 edition of NOF. The install process
does not recognize that V9 exists, and prompts for the V9 serial number.
Even after I supply the serial number, the install process aborts with a
message to call support. To my consternation, the support number is
essentially disconnected, and refers you to the support Web site.
I created a problem ticket, and I guess they'll get around to it eventually.
Has anyone else experienced problems installing V10?
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Re: V10 Will Not Install
I had exactly same situation. V10 didn't recognize V9 which is in my
computer and it didn't accept V9 serial number either. Then I tried my V8
serial number and it was accepted.
I have no idea why it didn't like my V9 number.
BW
Kimmo
"Randy Davis" <rdavisuniv-1@yahoo.com> kirjoitti
viestissä:eki3ss$ibv8@flsun90netnews01.netobjects. com...
>I just purchased V10 to upgrade my V9.1 edition of NOF. The install process
>does not recognize that V9 exists, and prompts for the V9 serial number.
>Even after I supply the serial number, the install process aborts with a
>message to call support. To my consternation, the support number is
>essentially disconnected, and refers you to the support Web site.
>
> I created a problem ticket, and I guess they'll get around to it
> eventually.
>
> Has anyone else experienced problems installing V10?
>
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Re: V10 Will Not Install
I am going through the same thing, looking for my V8 or even MX code..
THIS SUCKS!
"Centauri" <info@NOSPAMnaimisiin.info> wrote in message
news:eki4k4$io48@flsun90netnews01.netobjects.com.. .
>I had exactly same situation. V10 didn't recognize V9 which is in my
>computer and it didn't accept V9 serial number either. Then I tried my V8
>serial number and it was accepted.
>
> I have no idea why it didn't like my V9 number.
>
> BW
>
> Kimmo
>
>
> "Randy Davis" <rdavisuniv-1@yahoo.com> kirjoitti
> viestissä:eki3ss$ibv8@flsun90netnews01.netobjects. com...
>>I just purchased V10 to upgrade my V9.1 edition of NOF. The install
>>process does not recognize that V9 exists, and prompts for the V9 serial
>>number. Even after I supply the serial number, the install process aborts
>>with a message to call support. To my consternation, the support number is
>>essentially disconnected, and refers you to the support Web site.
>>
>> I created a problem ticket, and I guess they'll get around to it
>> eventually.
>>
>> Has anyone else experienced problems installing V10?
>>
>
>
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Re: V10 Will Not Install
All
If you don't have the previous full version serial just send us an e-mail
and we will take care of it for you.
Thanks
Scott
Randy I believe John just spoke with you and you will be receiving
communication in the next couple of minutes.
Alfonso you should be receiving an e-mail in the next few minutes.
"Randy Davis" <rdavisuniv-1@yahoo.com> wrote in message
news:eki3ss$ibv8@flsun90netnews01.netobjects.com.. .
>I just purchased V10 to upgrade my V9.1 edition of NOF. The install process
>does not recognize that V9 exists, and prompts for the V9 serial number.
>Even after I supply the serial number, the install process aborts with a
>message to call support. To my consternation, the support number is
>essentially disconnected, and refers you to the support Web site.
>
> I created a problem ticket, and I guess they'll get around to it
> eventually.
>
> Has anyone else experienced problems installing V10?
>
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