Results 1 to 5 of 5

Thread: need to download or order another NO 10 after crash

  1. #1
    Junior Member
    Join Date
    Jan 2011
    Posts
    2

    Default need to download or order another NO 10 after crash

    I tried the FAQ but it came up "0". I tried to find a number where I could call NO, but (pun intended) NO NO on the phone. Strange days, these.
    My system crashed, I need to reload the software. It is my sincere hope that I am simply not seeing the obvious...
    WHERE do I re-download? How do I place an order for a new disc? I registered the product and am in the system.

  2. #2
    Senior Member gotFusion's Avatar
    Join Date
    Jan 2010
    Location
    www.gotHosting.biz
    Posts
    4,529

    Default

    If you purchased a download it was done through asknet. You can go to their customer service and fill a request for another copy. I don't know if they charge for this or not.

    http://asknet-en.custhelp.com/cgi-bi...mwmcF9wYWdlPTE*

    You should back up all downloaded software to CD before you install it then do the install from the CD to make sure you have a good copy on your backup CD. take a marker and write the SN/key on the CD along with the name of the software. Do this for EVERY piece of software you download (even free ones) and you will not get stuck like this in the future.
    NetObjects Fusion Cloud Linux enabled Web Hosting, support + training starts at $14.95
    NetObjects Fusion web Hosting and support + ASP + PHP + ColdFusion + MySQL + MS SQL
    FREE NetObjects Fusion Support & training comes with all web hosting accounts
    NetObjects Fusion Web Hosting: http://www.gotHosting.biz

  3. #3
    Junior Member
    Join Date
    Jan 2011
    Posts
    2

    Default

    Quote Originally Posted by gotFusion View Post
    If you purchased a download it was done through asknet. You can go to their customer service and fill a request for another copy. I don't know if they charge for this or not.

    http://asknet-en.custhelp.com/cgi-bi...mwmcF9wYWdlPTE*

    You should back up all downloaded software to CD before you install it then do the install from the CD to make sure you have a good copy on your backup CD. take a marker and write the SN/key on the CD along with the name of the software. Do this for EVERY piece of software you download (even free ones) and you will not get stuck like this in the future.
    Thanks for your quick response. I actually did have a disk...but cannot locate it. I am clearly in the system having registered it.
    Your advice regarding prevention through preparation is well received and duly noted. My hope now is that this version is still somewhere to be downloaded, or an "upgrade" is at a reasonable cost. It is truly not good when a system crash costs more than a new computer and one is confronted with paying for something already purchased.
    BTW...the crash was caused by a faulty itunes update. It deleted all my XP boot files. Thats what I get for purchasing an iphone, eh?
    Again, thank you. I have sent in my request to asknet.
    bob

  4. #4
    Senior Member gotFusion's Avatar
    Join Date
    Jan 2010
    Location
    www.gotHosting.biz
    Posts
    4,529

    Default

    If you don't get anywhere with asknet you will need to open a support ticket with NetObjects from this URL: http://support.netobjects.com/

    This is a user to user forum and I am a user just like you. As much as I would like to help I am not authorized to give the product away, only the company can do that. I am sure that if you open a support ticket they will get you all sorted out.
    NetObjects Fusion Cloud Linux enabled Web Hosting, support + training starts at $14.95
    NetObjects Fusion web Hosting and support + ASP + PHP + ColdFusion + MySQL + MS SQL
    FREE NetObjects Fusion Support & training comes with all web hosting accounts
    NetObjects Fusion Web Hosting: http://www.gotHosting.biz

  5. #5
    Tinkerer
    Guest

    Default Re: need to download or order another NO 10 after crash


    "bobbates" <bobbates.4nrucz@no-mx.forums.netobjects.com> wrote in message
    news:bobbates.4nrucz@no-mx.forums.netobjects.com...
    >
    > I tried the FAQ but it came up "0". I tried to find a number where I
    > could call NO, but (pun intended) NO NO on the phone. Strange days,
    > these.
    > My system crashed, I need to reload the software. It is my sincere hope
    > that I am simply not seeing the obvious...
    > WHERE do I re-download? How do I place an order for a new disc? I
    > registered the product and am in the system.
    >
    >


    If you have your registration details, without which it will not install, I
    have a copy of the install file that was supplied by ComputerActive
    magazine. Coincidentally I have just put it on a file transfer server for
    someone else. If it is of any use you can get it via this link:
    http://www.sendspace.com/file/v62we6
    --
    Tinkerer



Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •