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Thread: Convence me to upgrade

  1. #11
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    Are you seriously telling me that they didn't do proper beta testing? Ugh. That will kill a product. And have been in QA as well, I could never understand how they could release a product that crashed. Anyone that knows QA, knows you don't release products that crash that easily (if you release with crashes at all). I am just hoping that they knew better with 12. Did they??

    Honestly, I'd be using Dreamweaver if I didn't have a huge site developed with Fusion. It's just too much work to convert it to another app now - and CMS is great for large sites. But the instability worries me a lot. There have been times when I'm afraid I won't be able to save it because multiple times it would crash over and over again even after a Recover, all over some little thing that I'm never sure what it is. And then, I'd be in deep u-know-what with my client. And, let's face it: it's a little clunky.

  2. #12
    Senior Member Adendum's Avatar
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    Kay,

    OK, lets start with a list of just 10 products that we use on a daily basis that don't crash. I'll start.....

    1. Notepad.exe
    2. Errr
    3. Umm
    4. Hmmmm
    5. Humm

    OK, I give up, you can go first.

    Paul - Aditerum Ltd and AllSortsOfStuff Ltd
    NOF11 (in Admin mode!); Vista Premium 64bit; AMD Phenom IIx4 945 Processor 3.00Ghz; 8.0Gb RAM
    Wouldn't it be great if there was only a single browser to worry about!!!

  3. #13
    Senior Member gotFusion's Avatar
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    Quote Originally Posted by Adendum View Post
    Kay,

    OK, lets start with a list of just 10 products that we use on a daily basis that don't crash. I'll start.....

    1. Notepad.exe
    2. Errr
    3. Umm
    4. Hmmmm
    5. Humm

    OK, I give up, you can go first.


    2. solitaire
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  4. #14
    Adrian
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    Default Re: Convence me to upgrade

    On 02/02/2011 21:38, Adendum wrote:
    > Kay,
    >
    > OK, lets start with a list of just 10 products that we use on a daily
    > basis that don't crash. I'll start.....
    >
    > 1. Notepad.exe


    2. Paintshop pro
    3&4. Open office (includes calc and write)
    5. Chrome

    Don't think I use anything else on a daily basis.....
    apart from WindowsXP - and I'm certainly not going to include _that_ in
    the list! <g>

    Going back to Kay's point about testing -
    I'd have thought that something like the 'Automatic image optimisation
    whether you want it or not' bug, and the 'Strange things happen with png
    graphics (think it's banner-related)' should have been spotted in-house,
    rather than relying on beta-testers to catch them.....

    Adrian

  5. #15
    Adrian
    Guest

    Default Re: Convence me to upgrade

    On 02/02/2011 22:23, Adrian wrote:
    > On 02/02/2011 21:38, Adendum wrote:
    >> Kay,
    >>
    >> OK, lets start with a list of just 10 products that we use on a daily
    >> basis that don't crash. I'll start.....
    >>
    >> 1. Notepad.exe

    >
    > 2. Paintshop pro
    > 3&4. Open office (includes calc and write)
    > 5. Chrome
    >
    > Don't think I use anything else on a daily basis.....
    > apart from WindowsXP - and I'm certainly not going to include _that_ in
    > the list! <g>
    >
    > Going back to Kay's point about testing -
    > I'd have thought that something like the 'Automatic image optimisation
    > whether you want it or not' bug, and the 'Strange things happen with png
    > graphics (think it's banner-related)' should have been spotted in-house,
    > rather than relying on beta-testers to catch them.....
    >
    > Adrian


    Knew there was another one - Glasseye -
    specialist stained-glass CAD & estimating program.
    Version 3.1, last updated 2007, just does what it says on the can.

    I can already hear the howls about 'NOF is a very complicated program' -
    but that's all the more reason to test it properly - and not make the
    testing task more complicated than it needs to be though introducing
    unnecessary 'gizmos' (like graphics editing).

    A reliable FTP feature would be (IMHO) a much more welcome feature....

    Adrian

  6. #16
    Senior Member gotFusion's Avatar
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    Quote Originally Posted by gotFusion View Post
    2. solitaire
    Whoops.... scratch that one off the list

    NetObjects Fusion Cloud Linux enabled Web Hosting, support + training starts at $14.95
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  7. #17
    Senior Member mia's Avatar
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    I really don´t know what this thing is about crashes....
    NOF XII doesn´t crash like all the other versions of NOF I used since the last 12 years.

    I am just about to make myself very unpopular by saying this, but the problem is not the program, the problem is most of the times the person who sits in front of the computer.

    I´m talking with the backup of 12 years of experience with NOF and 6 years beeing a supporter in the biggest NOF communitiy in Germany.
    I never had a "Crash" in my whole NOF life.

    But it´s actually amazing what the users try to do with and to this program and still expect it to function....
    The list of problems is endless, moving your projects not by creating templates, assets that haven´t cleaned up for ages, giant projects with endless galleries, and in the end you mess up everything with happily copy pages and pages from Word.....
    This is just a little snippet of what is possible.
    And the best of all, by my experience as a supporter, it´s always the program to be blamed.......
    Last edited by mia; 02-02-2011 at 10:58 PM.
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  8. #18
    Adrian
    Guest

    Default Re: Convence me to upgrade

    On 02/02/2011 22:54, mia wrote:
    > I really don´t know what this thing is about crashes....
    > NOF XII doesn´t crash like all the other versions of NOF I used since
    > the last 12 years.
    >
    > I am just about to make myself very unpopular by saying this, but the
    > problem is not the program, the problem is most of the times the person
    > who sits in front of the computer.


    Hi Mia
    With a program as complex as NOF, there are certain to be many ways to
    achieve the same result, and the program's behaviour will be influenced
    by what the user asks it to do.

    However - I think it is very unfair to lay all or even most of the blame
    at the feet of the user.

    In my case - the most spectacular NOF12 crash (which actually locked up
    the entire windows XP machine to the extent that the only way out was to
    pull the mains power from the PC) was as follows :-

    - Very small site created in NOF11 (about 7 days before I installed
    NOF12 - so I can remember how it was constructed)
    - No text copied from Word (and I do get tired of hearing that comment
    /excuse over & over again)
    - All assets verified
    - Export to template
    - Open template in NOF12
    - While editing text / adding a picture / adding a table cell / ?? -
    NOF 12 would show an hourglass, the PC would stop responding to any user
    input (mouse, Alt-Ctl-Del etc) and would lock up solid.

    Now perhaps I'm the one user whose problems can't be explained away by
    'You pasted text from Word.....' - or perhaps not. I can only tell you
    _my_ experience.

    To solve this particular problem I re-built the little website from
    scratch - and now it seems OK.

    Not a major issue for such a small site, I wasted half a day checking &
    updating video drivers (turned out they were already OK), and suffered
    a slight lack of confidence in the shiny new NOF12 that I'd already been
    overcharged for (purchased in Euro!).
    Luckily, my larger sites, so far, have made the transition without major
    problems (other than the fact of NOF gratuitiously re-optimising all new
    images for me - which I'll need to go back to and 'undo' when
    NOF12.1 comes out with the hoped-for bug-fix.

    Still scary though.....

    On the 'paste from Word' issue. If it's such a well-known problem, and
    is so guaranteed to 'kill' NOF, why on earth doesn't NOF's 'paste'
    facility have a filter that looks for 'dangerous' formatting and pops up
    a warning box ? Wouldn't that save an awful lot of grief ??
    A useful thing for Netobjects to work on, maybe ?

    Adrian

  9. #19
    Senior Member mia's Avatar
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    However - I think it is very unfair to lay all or even most of the blame
    at the feet of the user.
    Hi Adrian,

    I didn't make this statement out of the blue. It' s based on years of experience working in NOF support.

    In your specific case it might have been different. Well, somebody should have had a closer look, maybe.
    It would have been a good idea to pass a template to somebody, for a test.

    The original reason for my post was that I don't like the fact that users turn up and talk the program down when they have problems to import their messed up projects. (this doesn't go against you.... )
    This is why I mentioned my experience in support. Because it's a fact that in most cases the problem is sitting in front of the machine, sry.

    I know NOF is not without faults and just like you, I' looking forward to the first update of NOF XII.

    And I agree, if somebody's trying to copy Word into the project a virtual slap on the wrist would be a very good idea.
    http://www.nof-community.de
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  10. #20
    Senior Member Thomas Frei-Herrmann's Avatar
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    Hi,

    why don't you just set your standard to "unformatted text" and no problems in the future.
    Attachment 792
    Tommy

    Administrator at the German NOF-Forum

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