forms are giving me a problem again

[gotFusion]

Yes, as I said, the form curently linked from the home page is the form built in NO 11. It works. The redone version made in 12 does not. It submits the info but gives the user a 500 error. That form can be seen here
http://www.cbmcampgrace.com/Summer-C...istration.html

it needs to direct them to this page
http://www.cbmcampgrace.com/Summer-C...istration.html

I removed it and linked back to the old version so that it would be running while we figure out the problem.

A 500 error is a server side error (i.e. an issue with your hosting provider) which is why I mentioned it works on my server equipment.

http://en.wikipedia.org/wiki/List_of...x_Server_Error

Have you contacted your web host and asked them to resolve this issue?

[vegaburm]

Hosting provier does not have a problem, but of course will not examine NO's scripting. They say it is a problem in that scripting.

[gotFusion]

a 500 error means that the server received a valid request and could not execute it.

[Adrian]

On 02/02/2011 20:00, vegaburm wrote:
> Hosting provier does not have a problem, but of course will not examine
> NO's scripting. They say it is a problem in that scripting.
>
>
It's not something odd with filenames, is it ?
Can you do a quick test page with filenames and directories that only
use lower-case?

I seem to recall that browsers can sometimes ignore such subtleties as
file-name capitalisation ( Filename.html vs filename.html ) - while
scripts / php may be more particular....?

Just a thought ? - worth a try ?

The Error 500 is a very generic 'server error' -
it should/might be possible to look at the server log and see a little
more detail ?

HTH
Adrian

[gotFusion]

On 02/02/2011 20:00, vegaburm wrote:
> Hosting provier does not have a problem, but of course will not examine
> NO's scripting. They say it is a problem in that scripting.
>
>
It's not something odd with filenames, is it ?
Can you do a quick test page with filenames and directories that only
use lower-case?

I seem to recall that browsers can sometimes ignore such subtleties as
file-name capitalisation ( Filename.html vs filename.html ) - while
scripts / php may be more particular....?

Just a thought ? - worth a try ?

The Error 500 is a very generic 'server error' -
it should/might be possible to look at the server log and see a little
more detail ?

HTH
Adrian

If it were a naming convection error the server would have thrown a 404 (file not found) error. It might be the folder depth issue or some other server restriction.

As a test the user can use File > Save As and use a different name (this will avoid disrupting the original pages as new pages would be created to edit in Fusion).

Then in publish view reset the output to either asset type or flat.

Make a test folder and upload (after changing the success URL in the form dialog box).

To make it VERY simple I would recommend setting publish output to flat. That way the success URL would only be the success page name (no relative notation).

If everything works, then they need to contact their host and tell them they have verified the issue is with the server, not the script.

[vegaburm]

hmmm, oh yes very simple. lol. The reason I use a WYSIWYG editor like Net Objects is because I am no expert at these things. But it doesn't make sense to me that it would be a server issue when my version 11 form works fine and the file is going to the same data file as that, all the settings exactly the same, EXCEPT the success URL that has changed. It seems clear to me that Fusion 12 has changed something, some way that this all works so that it won't cooperate inthe same way.

[chuckj]

Page names should never have spaces in them. Ever.

Fusion substitutes a dash in 12.

Remove spaces and go all lowercase.

[vegaburm]

Ok, but one of the things I like about Fusion is how it puts the titles on the banners and buttons for me based on the page names. Now you are telling me I must have lowercase spacesless titles and buttons, Or I can go in ans manually make unique banners for all 81 pages and hundreds of buttons? Why must I be tortured? How about this? I will make take one form, I will make the page names lowercase and one word for all in that line so that the url will be lowercase and have no dashes and we will see if the form works. If it does, then I will conceed your point. If it doesn't then I am not worrying about it.

[gotFusion]

Ok, but one of the things I like about Fusion is how it puts the titles on the banners and buttons for me based on the page names. Now you are telling me I must have lowercase spacesless titles and buttons, Or I can go in ans manually make unique banners for all 81 pages and hundreds of buttons? Why must I be tortured? How about this? I will make take one form, I will make the page names lowercase and one word for all in that line so that the url will be lowercase and have no dashes and we will see if the form works. If it does, then I will conceed your point. If it doesn't then I am not worrying about it.

Your page titles and banners can be different from your page names.

You should use short page names, longer page titles, and descriptive banners

See this URL for more details: http://www.gotfusion.com/tutorials/tut.cfm?itemID=242

[vegaburm]

No luck. Changed the whole line to no spaces and lowercase so there were no capitals or dashes in the URL. Error 500 when I submit. Tried it two different way with both the full URL in the success URL section and the ../partial URL type. Error 500 both ways.

If it means anything, when the error 500 screen comes up this is the URL in the address line at the top.... http://www.cbmcampgrace.com/FormHandler.php