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Thread: Form - Working but error code??

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  1. #1

    Default Form - Working but error code??

    Hi, I'm new to the forum. I have been doing computer for a while but am recently just now starting to do a few websites.

    One of the sites that I am working on has a Form that I am trying to get completely functional, but seem to be running into issues. As I am new, please help if you can.

    Site:
    http://www.debtfreestudents.com/html/register.html

    Upon completion of the form it is sending an email with submitted data, but it is not sending the selection box data labeled "education level".

    Upon submission it give me:

    An error occured. Please contact the site administrator.

    Error code: 500


    Any help would be greatly appreciated

  2. #2
    Senior Member gotFusion's Avatar
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    Change your form "name" from education level to education_level or educationLevel or education. You cannot put spaces in form names. You can have the text on the page say education level but the actual form field "name" (the part that the server processes) cannot contain spaces
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  3. #3

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    I changed the form/field and still receive an email. Now it is showing all of the input data but I am still receiving a "error code 500"

  4. #4
    Senior Member gotFusion's Avatar
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    Are you using the Formshandler component or are you using some other method of processing your form?
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  5. #5

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    I created a Form Table on the page and have been just manually settings the properties underthe Forms Edit Field Properties.

    Additionally I have a page excluded from navigation with a Forms Handler Manager - but this was created after I had already created the Form table (not necessarily using Form Handler Component)

  6. #6
    Senior Member gotFusion's Avatar
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    The error is being thrown because there is not a CSV file that the form processing script is looking for.

    If you used the formshandler component to create the form and processing script there is a database wizard within the component that will create the csv file and write the proper link to it within the processing script.

    Here is a tutorial on how to run the wizard http://www.gotfusion.com/tutorials/tut.cfm?itemID=4072

    If you are not using the formshandler component you will need to find where the processing script is looking for the CSV file and put one up for it to find to get rid of the 500 error.
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