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Thread: need to reinstall v10 on new PC

  1. #1
    Junior Member phillbrasil's Avatar
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    Default need to reinstall v10 on new PC

    Hi My PC died and am now working on new PC. I started a few years back with v8 and upgraded online to v10 and now I am unable to reinstall as I dont know my NFW number ~ can someone help me pls.

  2. #2
    Senior Member gotFusion's Avatar
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    Quote Originally Posted by phillbrasil View Post
    Hi My PC died and am now working on new PC. I started a few years back with v8 and upgraded online to v10 and now I am unable to reinstall as I dont know my NFW number ~ can someone help me pls.
    If you ordered via electronic download the SN would have been sent to you in an email. You will need to locate that email that has the SN in it.

    If you can still access your old hard drive/computer the SN will be in the system registry (see this old topic for details) http://forums.netobjects.com/showthr...650&#post41650

    If you do find all of your old software info, burn the programs to a CD and write the SN on the CD using a marker. Put the CD in a location where you can find it easily in the future should you need to install again.
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  3. #3
    Junior Member phillbrasil's Avatar
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    Default Still cant find it

    Quote Originally Posted by gotFusion View Post
    If you ordered via electronic download the SN would have been sent to you in an email. You will need to locate that email that has the SN in it.

    If you can still access your old hard drive/computer the SN will be in the system registry (see this old topic for details) http://forums.netobjects.com/showthr...650&#post41650

    If you do find all of your old software info, burn the programs to a CD and write the SN on the CD using a marker. Put the CD in a location where you can find it easily in the future should you need to install again.

    Thanks for the info ~ I have my old HD and looked at the 'regedit' in the windows folder it says 'value not set' I assume Im looking in the wrong place!

  4. #4
    Junior Member phillbrasil's Avatar
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    I have now got a SN for v10 but what do I do with it now!!
    It seems I will need to re-install but I only have the program in a folder on my hard drive.
    Suggestions pls.

  5. #5
    Senior Member gotFusion's Avatar
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    If you do not have the install media (retail box software with CD). You are out of luck. This would be the same as losing your wallet with your money in it. It is gone

    If you purchased your copy online (EDS delivery) you can contact the company that provided you with the download and see if you can get another downoad. You would need to know your purchase/order number, the date of the purchase, the email address you used to purchase, and the credit card number you used. If you can find all of that you can go to this URL and request another download (you may have to pay a fee)

    http://asknet-en.custhelp.com/cgi-bi...wmcF9wYWdlPTE*

    When you get another copy of the install software.... Before you even install it.... burn it to CD..... get a sharpie marker and write the name of the software and the SN on the CD.... Put it somewhere you can find it again....
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