Using the Basket and Paypal in Netobjects Fusion 12 (2 Problems)

[aidey200]

Hi All,

I've just started creating my first ever shop on our Club website http://www.southwaleskitcarclub.co.u...club_shop.html

When an Item is added to basket it opens a Paypal window and you should be able to return back to the club site to contine shopping ....
The process is sort of working as I have two issues ....

1) When the paypal window opens its SMALL so you have to use the scroll bars to see all the info - Is there a way of setting the window size ?
2) When in the paypal window you select the CONTINUE SHOPPING but instead of returning you to the Club site window you started from it opens yet another window which is a duplicate of the Club site window.

The result is if you add to basket say three times you end up with 4 windows running of your website

Any ideas ... I'm not 100% sure if its a Paypal or Netobjects Fusion 12 Basket issue

Cheers
Aidey

[aidey200]

Chaps,

I've had the below response from Paypal but nothing from Netobjects

Any ideas where to make the following changes inside netobjects 12 ... everything seems to be hidden in the ecommerce gui ?

I reviewed the code for the add to cart buttons on your site at http://www.southwaleskitcarclub.co.u...club_shop.html and the reason why they open in a smaller window is because your website is using JavaScript to control the 'HEIGHT' and 'WIDTH'
From the source code on your web page, it shows <TD HEIGHT="308"> <TD WIDTH="538">
If you edit these values, that will resize the window.

With regards to your second question, if you change the target value in the button code on your site to '_self' and add 'shopping_url=http://www.southwaleskitcarclub.co.uk/html/club_shop.html' to the button code, that should prevent multiple windows from being opened.
Below is how the code should look like after the changes:
<FORM NAME="NOF_ECM_AddFrm2" TARGET="_self" METHOD="post" ACTION="https://www.paypal.com/cgi-bin/webscr">
<!-- other code--->
<INPUT TYPE="HIDDEN" NAME="shopping_url" VALUE="http://www.southwaleskitcarclub.co.uk/html/club_shop.html">
<!-- other code--->
</form>

[aidey200]

Paypal have come back to me and have suggested the following changes ...

Hi Adrian,

Thank you for contacting PayPal Merchant Technical Services.

I reviewed the code for the add to cart buttons on your site at http://www.southwaleskitcarclub.co.u...club_shop.html and the reason why they open in a smaller window is because your website is using JavaScript to control the 'HEIGHT' and 'WIDTH'
From the source code on your web page, it shows <TD HEIGHT="308"> <TD WIDTH="538">
If you edit these values, that will resize the window.

With regards to your second question, if you change the target value in the button code on your site to '_self' and add 'shopping_url=http://www.southwaleskitcarclub.co.uk/html/club_shop.html' to the button code, that should prevent multiple windows from being opened.
Below is how the code should look like after the changes:
<FORM NAME="NOF_ECM_AddFrm2" TARGET="_self" METHOD="post" ACTION="https://www.paypal.com/cgi-bin/webscr">
<!-- other code--->
<INPUT TYPE="HIDDEN" NAME="shopping_url" VALUE="http://www.southwaleskitcarclub.co.uk/html/club_shop.html">
<!-- other code--->
</form>


So how do I change the code ?

[aidey200]

Why are my posts being deleted with no message to me ?

I have a genuine issue with this product that I have purchased.

I can see no reason why my posts are being DELETED ?

There's something going wrong with what seems a very straightforward setup and I could do with some help ?

My test page is at
http://www.southwaleskitcarclub.co.u...ub_shop_2.html

The First option is by using the shopping cart within netobjects
When I select add to cart it opens up a small paypal window instead of a full window ?
When you then select "Continue Shopping" it correctly closes the paypal window but then proceeds to open an additional window for my shop ?
And the buy button does the same thing ...

The second option is a link supplied by paypal which is then linked to the add to cart paypal button.
https://www.paypal.com/cgi-bin/websc...=85ZWA7BLJYLY6
This gives me a full screen paypal window and correctly returns me back to my webpage when "Continue Shopping" is selected.(So this WORKS but is restrictive)


The last option is multiple choice ...The Html was supplied by paypal and when selected gives a small paypal window again
When you then select "Continue Shopping" it pops up a message asking if you want to close the window and then correctly closes the paypal window
but again it proceeds to open another additional window for my shop ?

Any ideas what's going on ?

(Additional : have now tried publishing the website to another ISP and I get the same results, as well as accessing from various types of PC )

[aidey200]

Internet Explorer 9 ? Are there known issues ?

I tried Mozilla Firefox and although not quite cosmetically how I would like it to work ... it worked !

Does ver12 Netobjects have issues with a fully patched Internet explorer 9 running on a fully patched windows 7 desktop ?

[aidey200]

Well ... I've had a reply from Netobjects .....After me spending time explaining the issues with screen shots as they requested ....
I cannot be the only one with these issues .....

"The Store Engine Settings will depend on the store being used. Refer to your Store’s user manual for further information regarding these settings"

So why have a paypal predefined store ... which quite simply does not work correctly ?
It's one of the reasons I upgraded along with better compatability with windows 7.
....
I'm torn now between ditching netobjects completely that I've supported for 12ish years as I feel there is little to no support which doesn't bode well for the future or sticking with it and using another product for ecommerce that actual works probably with a Mysql database which is overkill for my humble needs ...