Hi Adam,
Thanks for your help and sorry for the delay. My web hosting is 1&1 https://www.1and1.com/. My site is http://www.temporalchaos.com/
Previous questions above indicate potential problems with copy/paste. I did not copy/paste. I have also tried creating multiple profiles from scratch, but to no avail. I am using passive mode.
I cannot go to SFTP because I'm on a windows based host, and they require Linux for SFTP.
Any help would be appreciated. This seems pretty strange to me!