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Thread: V10 Will Not Install

  1. #1
    Randy Davis
    Guest

    Default V10 Will Not Install

    I just purchased V10 to upgrade my V9.1 edition of NOF. The install process
    does not recognize that V9 exists, and prompts for the V9 serial number.
    Even after I supply the serial number, the install process aborts with a
    message to call support. To my consternation, the support number is
    essentially disconnected, and refers you to the support Web site.

    I created a problem ticket, and I guess they'll get around to it eventually.

    Has anyone else experienced problems installing V10?



  2. #2
    Centauri
    Guest

    Default Re: V10 Will Not Install

    I had exactly same situation. V10 didn't recognize V9 which is in my
    computer and it didn't accept V9 serial number either. Then I tried my V8
    serial number and it was accepted.

    I have no idea why it didn't like my V9 number.

    BW

    Kimmo


    "Randy Davis" <rdavisuniv-1@yahoo.com> kirjoitti
    viestissä:eki3ss$ibv8@flsun90netnews01.netobjects. com...
    >I just purchased V10 to upgrade my V9.1 edition of NOF. The install process
    >does not recognize that V9 exists, and prompts for the V9 serial number.
    >Even after I supply the serial number, the install process aborts with a
    >message to call support. To my consternation, the support number is
    >essentially disconnected, and refers you to the support Web site.
    >
    > I created a problem ticket, and I guess they'll get around to it
    > eventually.
    >
    > Has anyone else experienced problems installing V10?
    >




  3. #3
    Alfonso
    Guest

    Default Re: V10 Will Not Install

    I am going through the same thing, looking for my V8 or even MX code..

    THIS SUCKS!


    "Centauri" <info@NOSPAMnaimisiin.info> wrote in message
    news:eki4k4$io48@flsun90netnews01.netobjects.com.. .
    >I had exactly same situation. V10 didn't recognize V9 which is in my
    >computer and it didn't accept V9 serial number either. Then I tried my V8
    >serial number and it was accepted.
    >
    > I have no idea why it didn't like my V9 number.
    >
    > BW
    >
    > Kimmo
    >
    >
    > "Randy Davis" <rdavisuniv-1@yahoo.com> kirjoitti
    > viestissä:eki3ss$ibv8@flsun90netnews01.netobjects. com...
    >>I just purchased V10 to upgrade my V9.1 edition of NOF. The install
    >>process does not recognize that V9 exists, and prompts for the V9 serial
    >>number. Even after I supply the serial number, the install process aborts
    >>with a message to call support. To my consternation, the support number is
    >>essentially disconnected, and refers you to the support Web site.
    >>
    >> I created a problem ticket, and I guess they'll get around to it
    >> eventually.
    >>
    >> Has anyone else experienced problems installing V10?
    >>

    >
    >




  4. #4
    NetObjects Support
    Guest

    Default Re: V10 Will Not Install

    All
    If you don't have the previous full version serial just send us an e-mail
    and we will take care of it for you.

    Thanks
    Scott

    Randy I believe John just spoke with you and you will be receiving
    communication in the next couple of minutes.
    Alfonso you should be receiving an e-mail in the next few minutes.


    "Randy Davis" <rdavisuniv-1@yahoo.com> wrote in message
    news:eki3ss$ibv8@flsun90netnews01.netobjects.com.. .
    >I just purchased V10 to upgrade my V9.1 edition of NOF. The install process
    >does not recognize that V9 exists, and prompts for the V9 serial number.
    >Even after I supply the serial number, the install process aborts with a
    >message to call support. To my consternation, the support number is
    >essentially disconnected, and refers you to the support Web site.
    >
    > I created a problem ticket, and I guess they'll get around to it
    > eventually.
    >
    > Has anyone else experienced problems installing V10?
    >




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