-
David Farrell-Garcia
Guest
Installing 10 / Serial Number woes
I orignally purchased Fusion MX a number of years ago, upgraded to 7.0
and finally upgraded to 7.5. I finally decided to upgrade to 10.0 so
purchased it online.
I still have 7.5 installed on my machine. When installing 10 it
prompted for the serial number to the previous version. Since 7.5 is an
upgrade it wants the orignal full version s/n. So I spent hours
searching for the orginal CD and finally found the Fusion MX Serial
Number. I entered it when when istalling and it fails saying the
serial number is invalid. I entered it both with and without hyphens.
First it is very frustrating that an upgrade requires an orignal serial
number rather then the latest upgrade serial number installed. Second,
I contacted the support email link sent to me after purchasing. after
wasting several days waiting for a reply I finally got one which
suggewsted that I contact NetObjects directly. I thought that is who I
was buying the upgrade from. Anyway, I am posting here in hopes that I
will get a solution while waiting for a response from Website pros.
Thanks.
--
David Farrell-Garcia
Whidbey Island Software, LLC
-
Re: Installing 10 / Serial Number woes
..
Use this URL to contact netobjects support about your problem
http://support.netobjects.com/
--
Mike
gotHosting.biz - Industrial Strength Web Hosting Solutions
ColdFusion, PHP, ASP, ASP.NET, MySQL, Access, MS SQL Server
Created for Fusion users by Fusion users with support in mind
http://www.gotHosting.biz Web hosting from $9.95 a month
--
David Farrell-Garcia said:
| I orignally purchased Fusion MX a number of years ago, upgraded to
| 7.0 and finally upgraded to 7.5. I finally decided to upgrade to
| 10.0 so purchased it online.
|
| I still have 7.5 installed on my machine. When installing 10 it
| prompted for the serial number to the previous version. Since 7.5
| is an upgrade it wants the orignal full version s/n. So I spent
| hours searching for the orginal CD and finally found the Fusion MX
| Serial Number. I entered it when when istalling and it fails
| saying the serial number is invalid. I entered it both with and
| without hyphens.
|
| First it is very frustrating that an upgrade requires an orignal
| serial number rather then the latest upgrade serial number
| installed. Second, I contacted the support email link sent to me
| after purchasing. after wasting several days waiting for a reply I
| finally got one which suggewsted that I contact NetObjects
| directly. I thought that is who I was buying the upgrade from.
| Anyway, I am posting here in hopes that I will get a solution while
| waiting for a response from Website pros. Thanks.
-
Re: Installing 10 / Serial Number woes
On 2 Jan 2007 15:18:21 GMT, "David Farrell-Garcia"
<davidF@NoStinkingSpamWhidbeyIslandSoftware.com> wrote:
>I orignally purchased Fusion MX a number of years ago, upgraded to 7.0
>and finally upgraded to 7.5. I finally decided to upgrade to 10.0 so
>purchased it online.
>
>I still have 7.5 installed on my machine. When installing 10 it
>prompted for the serial number to the previous version. Since 7.5 is an
>upgrade it wants the orignal full version s/n. So I spent hours
>searching for the orginal CD and finally found the Fusion MX Serial
>Number. I entered it when when istalling and it fails saying the
>serial number is invalid. I entered it both with and without hyphens.
>
>First it is very frustrating that an upgrade requires an orignal serial
>number rather then the latest upgrade serial number installed. Second,
>I contacted the support email link sent to me after purchasing. after
>wasting several days waiting for a reply I finally got one which
>suggewsted that I contact NetObjects directly. I thought that is who I
>was buying the upgrade from. Anyway, I am posting here in hopes that I
>will get a solution while waiting for a response from Website pros.
>Thanks.
This is another major irritation that we are seeing more and more
these days from software vendors. They are so paranoid about someone
stealing their software that they make people go through Hell to
perform an install. Asking for a serial number is fine but expecting
people to retain an original version or its serial number after
several upgrades is totally stupid.
With NOF, it appears that even if you are able to come up with a valid
number (Fusion MX) even that isn't good enough.
Why they can't just give you a serial number for an upgrade when you
purchase it and be done with the foolishness I will never understand.
Charles
-
David Farrell-Garcia
Guest
Re: Installing 10 / Serial Number woes
<gotFusion.com> wrote:
> .
> Use this URL to contact netobjects support about your problem
>
> http://support.netobjects.com/
I did that and have since been through the ringer. They finally sent me
a link to get a v8 serial number that I could use to install v10. I
did that and the S/N they gave me for v8 still does not work to install
v10. I cannot understand why it is so difficult to get a valid serial
number to intall a product I paid for. it is ridiculous!
--
David Farrell-Garcia
Whidbey Island Software, LLC
-
David Farrell-Garcia
Guest
Re: Installing 10 / Serial Number woes
Charles wrote:
> With NOF, it appears that even if you are able to come up with a valid
> number (Fusion MX) even that isn't good enough.
WEll as a software devloper myself I don't think it is an industry
problem. I can't think of the last time i was not able to install a
software product with a valid previous version serial number. I write
the logic for our own serial number validation system in our products
and cannot recall such a problem.
>
> Why they can't just give you a serial number for an upgrade when you
> purchase it and be done with the foolishness I will never understand.
Net Objects does make it painful. It is really silly to require any
serial number older then the one currently installed. I am about to the
point to just ask for a refund and be done with it. I can only imagine
how difficult that might be. Right now they got my money and I have no
software upgrade and nobody seems to offer a solution that works.
--
David Farrell-Garcia
Whidbey Island Software, LLC
-
Re: Installing 10 / Serial Number woes
Since trying to protect their software is generally in vain it may
well be that we will be in the absurd position of purchasing legally
software from NOF and then visiting a "crack" site to obtain a usable
serial number! LOL
On Wed, 03 Jan 2007 18:35:21 -0500, Charles <Charles@nowhere.net>
wrote:
>On 2 Jan 2007 15:18:21 GMT, "David Farrell-Garcia"
><davidF@NoStinkingSpamWhidbeyIslandSoftware.com > wrote:
>
>>I orignally purchased Fusion MX a number of years ago, upgraded to 7.0
>>and finally upgraded to 7.5. I finally decided to upgrade to 10.0 so
>>purchased it online.
>>
>>I still have 7.5 installed on my machine. When installing 10 it
>>prompted for the serial number to the previous version. Since 7.5 is an
>>upgrade it wants the orignal full version s/n. So I spent hours
>>searching for the orginal CD and finally found the Fusion MX Serial
>>Number. I entered it when when istalling and it fails saying the
>>serial number is invalid. I entered it both with and without hyphens.
>>
>>First it is very frustrating that an upgrade requires an orignal serial
>>number rather then the latest upgrade serial number installed. Second,
>>I contacted the support email link sent to me after purchasing. after
>>wasting several days waiting for a reply I finally got one which
>>suggewsted that I contact NetObjects directly. I thought that is who I
>>was buying the upgrade from. Anyway, I am posting here in hopes that I
>>will get a solution while waiting for a response from Website pros.
>>Thanks.
>
>This is another major irritation that we are seeing more and more
>these days from software vendors. They are so paranoid about someone
>stealing their software that they make people go through Hell to
>perform an install. Asking for a serial number is fine but expecting
>people to retain an original version or its serial number after
>several upgrades is totally stupid.
>
>With NOF, it appears that even if you are able to come up with a valid
>number (Fusion MX) even that isn't good enough.
>
>Why they can't just give you a serial number for an upgrade when you
>purchase it and be done with the foolishness I will never understand.
>
>Charles
>
-
Re: Installing 10 / Serial Number woes
Stan Morrison wrote:
> Since trying to protect their software is generally in vain it may
> well be that we will be in the absurd position of purchasing legally
> software from NOF and then visiting a "crack" site to obtain a usable
> serial number! LOL
>
Maybe they want the people who received version 8 on magazine covers to
pay full price to upgrade to version 10 so have devised this diabolical
upgrade system to help them out.
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules