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Thread: Help my computer has crashed...

  1. #1
    Junior Member
    Join Date
    Feb 2014
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    Default Help my computer has crashed...

    My computer crashed and burnt during the week
    I have bought a new one and Im starting from scratch with all programmes and apps etc

    obviously Im on here as Im a user of NertObjects 15, I had 3 sites up and running
    I have stripped the Hard drive out the old compter and I can find my three the user sites, assets and .nod files etc

    however I cant find the exe programme file or installation file to re install
    could somebody advise where I would find these please
    or what my next steps are...

    and how do I then use the .nod files when I have re installed?

    thanks

  2. #2
    Senior Member gprit's Avatar
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    Dec 2010
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    France...ex UK
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    Default

    You mean you did not save the .-exe install on your old computer??? DO you have the licence number?
    ALSO...,nod files are NOT real backups....you need to EXPORT as .zip files to keep all assets.

  3. #3
    Junior Member
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    Feb 2014
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    Default

    oh shit...

    none of the above!

    I think my HD has been damaged as I cant find some other files
    I may have had the exe in my downloads but I cant find downloads

    the most ive got is the nod files

    anyway around this?

  4. #4
    Senior Member
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    Default

    if you can see the old drive, you will find Downloads

    it is found under Users/Username/Downloads

  5. #5
    Junior Member kontz_bern's Avatar
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    Jun 2018
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    Harrisburg, PA
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    As far as I understand you, everything is actually fine with the data from your HDD? If so, you don't need that very exe to reinstall it, just download a new one and run

  6. #6

    Default

    https://netobjects.support-asknet.com/en/support/home

    open a new ticket and ask for a download - you should have an email with your details on from when you purchased it

  7. #7
    Junior Member
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    Feb 2014
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    Default

    hi, nothing in my downloads on my old HDD, not sure why its just empty...

  8. #8
    Junior Member
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    Feb 2014
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    Default

    in the HDD ive got my 3 sites I run, the nod files are there and all the assets and folders on my main drive
    but I cant find any exe file or anything else to install the programme

  9. #9
    Junior Member
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    Feb 2014
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    Quote Originally Posted by Nick View Post
    https://netobjects.support-asknet.com/en/support/home

    open a new ticket and ask for a download - you should have an email with your details on from when you purchased it
    I lost all my emails, god knows where they all went, I was running windows mail
    cant find any, which is a pain for insurances and other stuff I was keeping!

  10. #10
    Senior Member
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    Apr 2010
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    Default

    do you have the serial number for Nof? If yes, I can send you the installer

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