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Thread: Scanning in GP

  1. #1
    Senior Member
    Join Date
    Jan 2021
    Posts
    172

    Default Scanning in GP

    Does anyone have scanning Accounts Payable documents working in GP 2016R2 like it did in GP 2013? We just upgraded a couple of weeks ago and lost the functionality to scan one page let alone multiple pages. We use an HP Scanjet Pro 3500f1 and I've seen posts that it's not an issue for HP but it's not working for us. Thank you.

  2. #2

    Default

    Then in GP 2016 we added duplex scan to the mix in RTM.

  3. #3

    Default

    I'm sorry to hear that you're having trouble scanning your documents. I think there was some error when you updated the app. Have you tried uninstalling the app and reinstalling it? However, if that doesn't help, you can use smartengines.com/ an automatic and eco-friendly document scanning and optical character recognition technology, as it offers this type of technology that may be great for your needs. With their technology, you can quickly scan and archive multiple pages, making document management much more accessible. I hope it works out for you, and I wish you the best of luck.

  4. #4
    Junior Member
    Join Date
    Mar 2023
    Posts
    26

    Default

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    Last edited by nastyaa; 04-19-2023 at 06:19 PM.

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