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Thread: PayPal limitation

  1. #1
    Tom Porada
    Guest

    Default PayPal limitation

    For information...the use of PayPal for credit card transactions is
    questionable.

    I started down a path for a 4 item website to take credit cards (and PayPal
    if buyer had it available). After getting the order page complete I began
    testing each of the 4 buttons first using a credit on each of the items. The
    first 'Buy Now" worked as planned with a credit card from a non PayPal user.
    The second test failed for item #2 with a PayPal error indicating something
    was something wrong with the credit card. We checked the credit card credit
    limit with the card provider and all was OK but the error message persisted
    on further buy attempts. A call to PayPal to their first level tech said the
    problem was related to security and that this transaction was
    captured/chosen as a potention random problem because the same card was used
    a second time for a similar purchase. The tech could not elaborate any
    further. I asked that this card number be allowed so I could finish testing
    four purchases. Apparently there is no control for that. The tech was also
    unable to tell me for how long this credit card would be in limbo for these
    transactions. Being unsatisfied I asked for a supervisor. I was informed
    that there was indeed some security code that might have limited the
    transaction but that the problem was different. PayPal allows only one
    credit card transaction from a buyer who does not have a PayPal account
    after which the buyer has to open a PayPal account or be locked out from
    further use of the credit card for purchases (I think only on this site but
    not certain). No exceptions to the rule.

    I could not find any information on PayPal's site regarding this limitation
    which was confirmed by the supervisor.

    Bottom line - if you want non PayPal buyers (those without PayPal accounts)
    to purchase using only credit cards from your site you may run into serious
    limitations with their ability to buy and your ability to test. PayPal
    apparently only offers this as a bait-and-switch ploy to move buyers quickly
    to opening up PayPal accounts regardless of the fact that the seller still
    pays transaction fees. They explain this as part of their extra security
    precautions.

    TP


  2. #2
    Nancy O
    Guest

    Default Re: PayPal limitation

    Tom,
    Right. PayPal and Google Checkout are convenient options to offer on-line
    customers who like to use those services. But they are definitely not a
    substitute for a merchant account. http://www.charge.com/ With a merchant
    account you can also accept orders by phone, fax and mail. You simply can't
    do that with PayPal.


    --Nancy O.
    Alt-Web Design & Publishing
    www.alt-web.com


    "Tom Porada" <tom@porada.com> wrote in message
    news:g3bkn9$ldj4@flsun90netnews01.netobjects.com.. .
    > For information...the use of PayPal for credit card transactions is
    > questionable.
    >
    > I started down a path for a 4 item website to take credit cards (and

    PayPal
    > if buyer had it available). After getting the order page complete I began
    > testing each of the 4 buttons first using a credit on each of the items.

    The
    > first 'Buy Now" worked as planned with a credit card from a non PayPal

    user.
    > The second test failed for item #2 with a PayPal error indicating

    something
    > was something wrong with the credit card. We checked the credit card

    credit
    > limit with the card provider and all was OK but the error message

    persisted
    > on further buy attempts. A call to PayPal to their first level tech said

    the
    > problem was related to security and that this transaction was
    > captured/chosen as a potention random problem because the same card was

    used
    > a second time for a similar purchase. The tech could not elaborate any
    > further. I asked that this card number be allowed so I could finish

    testing
    > four purchases. Apparently there is no control for that. The tech was also
    > unable to tell me for how long this credit card would be in limbo for

    these
    > transactions. Being unsatisfied I asked for a supervisor. I was informed
    > that there was indeed some security code that might have limited the
    > transaction but that the problem was different. PayPal allows only one
    > credit card transaction from a buyer who does not have a PayPal account
    > after which the buyer has to open a PayPal account or be locked out from
    > further use of the credit card for purchases (I think only on this site

    but
    > not certain). No exceptions to the rule.
    >
    > I could not find any information on PayPal's site regarding this

    limitation
    > which was confirmed by the supervisor.
    >
    > Bottom line - if you want non PayPal buyers (those without PayPal

    accounts)
    > to purchase using only credit cards from your site you may run into

    serious
    > limitations with their ability to buy and your ability to test. PayPal
    > apparently only offers this as a bait-and-switch ploy to move buyers

    quickly
    > to opening up PayPal accounts regardless of the fact that the seller still
    > pays transaction fees. They explain this as part of their extra security
    > precautions.
    >
    > TP
    >




  3. #3
    Tom Porada
    Guest

    Default Re: PayPal limitation

    Nancy - I found that out the hard way!

    Without doing a full blown cart at this time, is charge.com a convenient
    method to use similar to the Buy Now PayPal button which WILL accept credit
    cards? I will check it out.

    Here's the page I was working on. Simple. Client doesn't want much nor much
    of a bill!!

    www.martivisits.com/html/to_order.html

    Tom P


    "Nancy O" <nancyoshea1@NOSPAMatt.net> wrote in message
    news:g3bnsv$mnl1@flsun90netnews01.netobjects.com.. .
    > Tom,
    > Right. PayPal and Google Checkout are convenient options to offer on-line
    > customers who like to use those services. But they are definitely not a
    > substitute for a merchant account. http://www.charge.com/ With a
    > merchant
    > account you can also accept orders by phone, fax and mail. You simply
    > can't
    > do that with PayPal.
    >
    >
    > --Nancy O.
    > Alt-Web Design & Publishing
    > www.alt-web.com
    >
    >
    > "Tom Porada" <tom@porada.com> wrote in message
    > news:g3bkn9$ldj4@flsun90netnews01.netobjects.com.. .
    >> For information...the use of PayPal for credit card transactions is
    >> questionable.
    >>
    >> I started down a path for a 4 item website to take credit cards (and

    > PayPal
    >> if buyer had it available). After getting the order page complete I began
    >> testing each of the 4 buttons first using a credit on each of the items.

    > The
    >> first 'Buy Now" worked as planned with a credit card from a non PayPal

    > user.
    >> The second test failed for item #2 with a PayPal error indicating

    > something
    >> was something wrong with the credit card. We checked the credit card

    > credit
    >> limit with the card provider and all was OK but the error message

    > persisted
    >> on further buy attempts. A call to PayPal to their first level tech said

    > the
    >> problem was related to security and that this transaction was
    >> captured/chosen as a potention random problem because the same card was

    > used
    >> a second time for a similar purchase. The tech could not elaborate any
    >> further. I asked that this card number be allowed so I could finish

    > testing
    >> four purchases. Apparently there is no control for that. The tech was
    >> also
    >> unable to tell me for how long this credit card would be in limbo for

    > these
    >> transactions. Being unsatisfied I asked for a supervisor. I was informed
    >> that there was indeed some security code that might have limited the
    >> transaction but that the problem was different. PayPal allows only one
    >> credit card transaction from a buyer who does not have a PayPal account
    >> after which the buyer has to open a PayPal account or be locked out from
    >> further use of the credit card for purchases (I think only on this site

    > but
    >> not certain). No exceptions to the rule.
    >>
    >> I could not find any information on PayPal's site regarding this

    > limitation
    >> which was confirmed by the supervisor.
    >>
    >> Bottom line - if you want non PayPal buyers (those without PayPal

    > accounts)
    >> to purchase using only credit cards from your site you may run into

    > serious
    >> limitations with their ability to buy and your ability to test. PayPal
    >> apparently only offers this as a bait-and-switch ploy to move buyers

    > quickly
    >> to opening up PayPal accounts regardless of the fact that the seller
    >> still
    >> pays transaction fees. They explain this as part of their extra security
    >> precautions.
    >>
    >> TP
    >>

    >
    >



  4. #4
    Ian
    Guest

    Default Re: PayPal limitation

    If you're going to test paypal then it may pay you to set up a *sand box*
    which paypal allow you to do (or they did) to test your cart options.

    --
    Ian
    1AHost

    Free Web Hosting - PHP & MySQL Hosting
    Resellers and Affiliates Schemes
    www.1ahost.co.uk


    "Tom Porada" <tom@porada.com> wrote in message
    news:g3bkn9$ldj4@flsun90netnews01.netobjects.com.. .
    > For information...the use of PayPal for credit card transactions is
    > questionable.
    >
    > I started down a path for a 4 item website to take credit cards (and
    > PayPal if buyer had it available). After getting the order page complete I
    > began testing each of the 4 buttons first using a credit on each of the
    > items. The first 'Buy Now" worked as planned with a credit card from a non
    > PayPal user. The second test failed for item #2 with a PayPal error
    > indicating something was something wrong with the credit card. We checked
    > the credit card credit limit with the card provider and all was OK but the
    > error message persisted on further buy attempts. A call to PayPal to their
    > first level tech said the problem was related to security and that this
    > transaction was captured/chosen as a potention random problem because the
    > same card was used a second time for a similar purchase. The tech could
    > not elaborate any further. I asked that this card number be allowed so I
    > could finish testing four purchases. Apparently there is no control for
    > that. The tech was also unable to tell me for how long this credit card
    > would be in limbo for these transactions. Being unsatisfied I asked for a
    > supervisor. I was informed that there was indeed some security code that
    > might have limited the transaction but that the problem was different.
    > PayPal allows only one credit card transaction from a buyer who does not
    > have a PayPal account after which the buyer has to open a PayPal account
    > or be locked out from further use of the credit card for purchases (I
    > think only on this site but not certain). No exceptions to the rule.
    >
    > I could not find any information on PayPal's site regarding this
    > limitation which was confirmed by the supervisor.
    >
    > Bottom line - if you want non PayPal buyers (those without PayPal
    > accounts) to purchase using only credit cards from your site you may run
    > into serious limitations with their ability to buy and your ability to
    > test. PayPal apparently only offers this as a bait-and-switch ploy to move
    > buyers quickly to opening up PayPal accounts regardless of the fact that
    > the seller still pays transaction fees. They explain this as part of their
    > extra security precautions.
    >
    > TP




  5. #5
    Nancy O
    Guest

    Default Re: PayPal limitation

    PayPal fees are usually higher than CC fees. If client doesn't expect to
    expand products, an eBay store would probably be all he/she needs. On the
    other hand, having a merchant account is a good long-term thing to have if
    only to accommodate customers who don't use PayPal.

    --Nancy O.
    Alt-Web Design & Publishing
    www.alt-web.com


    "Tom Porada" <tom@porada.com> wrote in message
    news:g3btsv$mnl3@flsun90netnews01.netobjects.com.. .
    > Nancy - I found that out the hard way!
    >
    > Without doing a full blown cart at this time, is charge.com a convenient
    > method to use similar to the Buy Now PayPal button which WILL accept

    credit
    > cards? I will check it out.
    >
    > Here's the page I was working on. Simple. Client doesn't want much nor

    much
    > of a bill!!
    >
    > www.martivisits.com/html/to_order.html
    >
    > Tom P
    >
    >
    > "Nancy O" <nancyoshea1@NOSPAMatt.net> wrote in message
    > news:g3bnsv$mnl1@flsun90netnews01.netobjects.com.. .
    > > Tom,
    > > Right. PayPal and Google Checkout are convenient options to offer

    on-line
    > > customers who like to use those services. But they are definitely not a
    > > substitute for a merchant account. http://www.charge.com/ With a
    > > merchant
    > > account you can also accept orders by phone, fax and mail. You simply
    > > can't
    > > do that with PayPal.
    > >
    > >
    > > --Nancy O.
    > > Alt-Web Design & Publishing
    > > www.alt-web.com
    > >
    > >
    > > "Tom Porada" <tom@porada.com> wrote in message
    > > news:g3bkn9$ldj4@flsun90netnews01.netobjects.com.. .
    > >> For information...the use of PayPal for credit card transactions is
    > >> questionable.
    > >>
    > >> I started down a path for a 4 item website to take credit cards (and

    > > PayPal
    > >> if buyer had it available). After getting the order page complete I

    began
    > >> testing each of the 4 buttons first using a credit on each of the

    items.
    > > The
    > >> first 'Buy Now" worked as planned with a credit card from a non PayPal

    > > user.
    > >> The second test failed for item #2 with a PayPal error indicating

    > > something
    > >> was something wrong with the credit card. We checked the credit card

    > > credit
    > >> limit with the card provider and all was OK but the error message

    > > persisted
    > >> on further buy attempts. A call to PayPal to their first level tech

    said
    > > the
    > >> problem was related to security and that this transaction was
    > >> captured/chosen as a potention random problem because the same card was

    > > used
    > >> a second time for a similar purchase. The tech could not elaborate any
    > >> further. I asked that this card number be allowed so I could finish

    > > testing
    > >> four purchases. Apparently there is no control for that. The tech was
    > >> also
    > >> unable to tell me for how long this credit card would be in limbo for

    > > these
    > >> transactions. Being unsatisfied I asked for a supervisor. I was

    informed
    > >> that there was indeed some security code that might have limited the
    > >> transaction but that the problem was different. PayPal allows only one
    > >> credit card transaction from a buyer who does not have a PayPal account
    > >> after which the buyer has to open a PayPal account or be locked out

    from
    > >> further use of the credit card for purchases (I think only on this site

    > > but
    > >> not certain). No exceptions to the rule.
    > >>
    > >> I could not find any information on PayPal's site regarding this

    > > limitation
    > >> which was confirmed by the supervisor.
    > >>
    > >> Bottom line - if you want non PayPal buyers (those without PayPal

    > > accounts)
    > >> to purchase using only credit cards from your site you may run into

    > > serious
    > >> limitations with their ability to buy and your ability to test. PayPal
    > >> apparently only offers this as a bait-and-switch ploy to move buyers

    > > quickly
    > >> to opening up PayPal accounts regardless of the fact that the seller
    > >> still
    > >> pays transaction fees. They explain this as part of their extra

    security
    > >> precautions.
    > >>
    > >> TP
    > >>

    > >
    > >

    >




  6. #6
    Tom Porada
    Guest

    Default Re: PayPal limitation


    Thanks again Nancy.

    Client will need an account to accept credit cards via FAX, telephone etc.
    shortly. I had originally planned on using PayPal's Virtual Terminal and
    keep everything in the PayPal family. My next step is to look into your
    suggestion of www.charge.com.

    I didn't want to get into a full shopping cart because of her limited
    product set for now and the foreseeable future. Perhaps I need to look into
    this further. I use 1and1.com for her hosting but I haven't heard good or
    bad about their Ecommerce offering which is integrated. Zen Cart comes up in
    these pages frequently. Being a ecommerce newbie I have lots to learn me
    thinks!!

    Thanks...


    "Nancy O" <nancyoshea1@NOSPAMatt.net> wrote in message
    news:g3e2l6$1a82@flsun90netnews01.netobjects.com.. .
    > PayPal fees are usually higher than CC fees. If client doesn't expect to
    > expand products, an eBay store would probably be all he/she needs. On the
    > other hand, having a merchant account is a good long-term thing to have if
    > only to accommodate customers who don't use PayPal.
    >
    > --Nancy O.
    > Alt-Web Design & Publishing
    > www.alt-web.com
    >
    >
    > "Tom Porada" <tom@porada.com> wrote in message
    > news:g3btsv$mnl3@flsun90netnews01.netobjects.com.. .
    >> Nancy - I found that out the hard way!
    >>
    >> Without doing a full blown cart at this time, is charge.com a convenient
    >> method to use similar to the Buy Now PayPal button which WILL accept

    > credit
    >> cards? I will check it out.
    >>
    >> Here's the page I was working on. Simple. Client doesn't want much nor

    > much
    >> of a bill!!
    >>
    >> www.martivisits.com/html/to_order.html
    >>
    >> Tom P
    >>
    >>
    >> "Nancy O" <nancyoshea1@NOSPAMatt.net> wrote in message
    >> news:g3bnsv$mnl1@flsun90netnews01.netobjects.com.. .
    >> > Tom,
    >> > Right. PayPal and Google Checkout are convenient options to offer

    > on-line
    >> > customers who like to use those services. But they are definitely not
    >> > a
    >> > substitute for a merchant account. http://www.charge.com/ With a
    >> > merchant
    >> > account you can also accept orders by phone, fax and mail. You simply
    >> > can't
    >> > do that with PayPal.
    >> >
    >> >
    >> > --Nancy O.
    >> > Alt-Web Design & Publishing
    >> > www.alt-web.com
    >> >
    >> >
    >> > "Tom Porada" <tom@porada.com> wrote in message
    >> > news:g3bkn9$ldj4@flsun90netnews01.netobjects.com.. .
    >> >> For information...the use of PayPal for credit card transactions is
    >> >> questionable.
    >> >>
    >> >> I started down a path for a 4 item website to take credit cards (and
    >> > PayPal
    >> >> if buyer had it available). After getting the order page complete I

    > began
    >> >> testing each of the 4 buttons first using a credit on each of the

    > items.
    >> > The
    >> >> first 'Buy Now" worked as planned with a credit card from a non PayPal
    >> > user.
    >> >> The second test failed for item #2 with a PayPal error indicating
    >> > something
    >> >> was something wrong with the credit card. We checked the credit card
    >> > credit
    >> >> limit with the card provider and all was OK but the error message
    >> > persisted
    >> >> on further buy attempts. A call to PayPal to their first level tech

    > said
    >> > the
    >> >> problem was related to security and that this transaction was
    >> >> captured/chosen as a potention random problem because the same card
    >> >> was
    >> > used
    >> >> a second time for a similar purchase. The tech could not elaborate any
    >> >> further. I asked that this card number be allowed so I could finish
    >> > testing
    >> >> four purchases. Apparently there is no control for that. The tech was
    >> >> also
    >> >> unable to tell me for how long this credit card would be in limbo for
    >> > these
    >> >> transactions. Being unsatisfied I asked for a supervisor. I was

    > informed
    >> >> that there was indeed some security code that might have limited the
    >> >> transaction but that the problem was different. PayPal allows only one
    >> >> credit card transaction from a buyer who does not have a PayPal
    >> >> account
    >> >> after which the buyer has to open a PayPal account or be locked out

    > from
    >> >> further use of the credit card for purchases (I think only on this
    >> >> site
    >> > but
    >> >> not certain). No exceptions to the rule.
    >> >>
    >> >> I could not find any information on PayPal's site regarding this
    >> > limitation
    >> >> which was confirmed by the supervisor.
    >> >>
    >> >> Bottom line - if you want non PayPal buyers (those without PayPal
    >> > accounts)
    >> >> to purchase using only credit cards from your site you may run into
    >> > serious
    >> >> limitations with their ability to buy and your ability to test. PayPal
    >> >> apparently only offers this as a bait-and-switch ploy to move buyers
    >> > quickly
    >> >> to opening up PayPal accounts regardless of the fact that the seller
    >> >> still
    >> >> pays transaction fees. They explain this as part of their extra

    > security
    >> >> precautions.
    >> >>
    >> >> TP
    >> >>
    >> >
    >> >

    >>

    >
    >



  7. #7
    Tom Porada
    Guest

    Default Re: PayPal limitation

    Thanks Ian - I didn't come across that on their pages nor did their tech
    support mention it. I'll have to check it out.

    Thanks.


    "Ian" <ianh@1ahost.co.uk> wrote in message
    news:g3c8cu$o464@flsun90netnews01.netobjects.com.. .
    > If you're going to test paypal then it may pay you to set up a *sand box*
    > which paypal allow you to do (or they did) to test your cart options.
    >
    > --
    > Ian
    > 1AHost
    >
    > Free Web Hosting - PHP & MySQL Hosting
    > Resellers and Affiliates Schemes
    > www.1ahost.co.uk
    >
    >
    > "Tom Porada" <tom@porada.com> wrote in message
    > news:g3bkn9$ldj4@flsun90netnews01.netobjects.com.. .
    >> For information...the use of PayPal for credit card transactions is
    >> questionable.
    >>
    >> I started down a path for a 4 item website to take credit cards (and
    >> PayPal if buyer had it available). After getting the order page complete
    >> I began testing each of the 4 buttons first using a credit on each of the
    >> items. The first 'Buy Now" worked as planned with a credit card from a
    >> non PayPal user. The second test failed for item #2 with a PayPal error
    >> indicating something was something wrong with the credit card. We checked
    >> the credit card credit limit with the card provider and all was OK but
    >> the error message persisted on further buy attempts. A call to PayPal to
    >> their first level tech said the problem was related to security and that
    >> this transaction was captured/chosen as a potention random problem
    >> because the same card was used a second time for a similar purchase. The
    >> tech could not elaborate any further. I asked that this card number be
    >> allowed so I could finish testing four purchases. Apparently there is no
    >> control for that. The tech was also unable to tell me for how long this
    >> credit card would be in limbo for these transactions. Being unsatisfied I
    >> asked for a supervisor. I was informed that there was indeed some
    >> security code that might have limited the transaction but that the
    >> problem was different. PayPal allows only one credit card transaction
    >> from a buyer who does not have a PayPal account after which the buyer has
    >> to open a PayPal account or be locked out from further use of the credit
    >> card for purchases (I think only on this site but not certain). No
    >> exceptions to the rule.
    >>
    >> I could not find any information on PayPal's site regarding this
    >> limitation which was confirmed by the supervisor.
    >>
    >> Bottom line - if you want non PayPal buyers (those without PayPal
    >> accounts) to purchase using only credit cards from your site you may run
    >> into serious limitations with their ability to buy and your ability to
    >> test. PayPal apparently only offers this as a bait-and-switch ploy to
    >> move buyers quickly to opening up PayPal accounts regardless of the fact
    >> that the seller still pays transaction fees. They explain this as part of
    >> their extra security precautions.
    >>
    >> TP

    >
    >



  8. #8
    Ian
    Guest

    Default Re: PayPal limitation

    The sandbox (you have to register for it) allows you to test your software
    without actually passing any funds. Or at least it did. We haven't used it
    for a 3 or 4 years now so it may not be an option. Be surprised if they had
    removed it tho'.

    --
    Ian
    1AHost

    Free Web Hosting - PHP & MySQL Hosting
    Resellers and Affiliates Schemes
    www.1ahost.co.uk


    "Tom Porada" <tom@porada.com> wrote in message
    news:g3e543$2m03@flsun90netnews01.netobjects.com.. .
    > Thanks Ian - I didn't come across that on their pages nor did their tech
    > support mention it. I'll have to check it out.
    >
    > Thanks.
    >
    >
    > "Ian" <ianh@1ahost.co.uk> wrote in message
    > news:g3c8cu$o464@flsun90netnews01.netobjects.com.. .
    >> If you're going to test paypal then it may pay you to set up a *sand box*
    >> which paypal allow you to do (or they did) to test your cart options.
    >>
    >> --
    >> Ian
    >> 1AHost
    >>
    >> Free Web Hosting - PHP & MySQL Hosting
    >> Resellers and Affiliates Schemes
    >> www.1ahost.co.uk
    >>
    >>
    >> "Tom Porada" <tom@porada.com> wrote in message
    >> news:g3bkn9$ldj4@flsun90netnews01.netobjects.com.. .
    >>> For information...the use of PayPal for credit card transactions is
    >>> questionable.
    >>>
    >>> I started down a path for a 4 item website to take credit cards (and
    >>> PayPal if buyer had it available). After getting the order page complete
    >>> I began testing each of the 4 buttons first using a credit on each of
    >>> the items. The first 'Buy Now" worked as planned with a credit card from
    >>> a non PayPal user. The second test failed for item #2 with a PayPal
    >>> error indicating something was something wrong with the credit card. We
    >>> checked the credit card credit limit with the card provider and all was
    >>> OK but the error message persisted on further buy attempts. A call to
    >>> PayPal to their first level tech said the problem was related to
    >>> security and that this transaction was captured/chosen as a potention
    >>> random problem because the same card was used a second time for a
    >>> similar purchase. The tech could not elaborate any further. I asked that
    >>> this card number be allowed so I could finish testing four purchases.
    >>> Apparently there is no control for that. The tech was also unable to
    >>> tell me for how long this credit card would be in limbo for these
    >>> transactions. Being unsatisfied I asked for a supervisor. I was informed
    >>> that there was indeed some security code that might have limited the
    >>> transaction but that the problem was different. PayPal allows only one
    >>> credit card transaction from a buyer who does not have a PayPal account
    >>> after which the buyer has to open a PayPal account or be locked out from
    >>> further use of the credit card for purchases (I think only on this site
    >>> but not certain). No exceptions to the rule.
    >>>
    >>> I could not find any information on PayPal's site regarding this
    >>> limitation which was confirmed by the supervisor.
    >>>
    >>> Bottom line - if you want non PayPal buyers (those without PayPal
    >>> accounts) to purchase using only credit cards from your site you may run
    >>> into serious limitations with their ability to buy and your ability to
    >>> test. PayPal apparently only offers this as a bait-and-switch ploy to
    >>> move buyers quickly to opening up PayPal accounts regardless of the fact
    >>> that the seller still pays transaction fees. They explain this as part
    >>> of their extra security precautions.
    >>>
    >>> TP

    >>
    >>

    >




  9. #9
    TheBox
    Guest

    Default Re: PayPal limitation

    https://developer.paypal.com/


    "Tom Porada" <tom@porada.com> wrote in message
    news:g3e543$2m03@flsun90netnews01.netobjects.com.. .
    > Thanks Ian - I didn't come across that on their pages nor did their tech
    > support mention it. I'll have to check it out.
    >
    > Thanks.
    >
    >
    > "Ian" <ianh@1ahost.co.uk> wrote in message
    > news:g3c8cu$o464@flsun90netnews01.netobjects.com.. .
    >> If you're going to test paypal then it may pay you to set up a *sand box*
    >> which paypal allow you to do (or they did) to test your cart options.
    >>
    >> --
    >> Ian
    >> 1AHost
    >>
    >> Free Web Hosting - PHP & MySQL Hosting
    >> Resellers and Affiliates Schemes
    >> www.1ahost.co.uk
    >>
    >>
    >> "Tom Porada" <tom@porada.com> wrote in message
    >> news:g3bkn9$ldj4@flsun90netnews01.netobjects.com.. .
    >>> For information...the use of PayPal for credit card transactions is
    >>> questionable.
    >>>
    >>> I started down a path for a 4 item website to take credit cards (and
    >>> PayPal if buyer had it available). After getting the order page complete
    >>> I began testing each of the 4 buttons first using a credit on each of
    >>> the items. The first 'Buy Now" worked as planned with a credit card from
    >>> a non PayPal user. The second test failed for item #2 with a PayPal
    >>> error indicating something was something wrong with the credit card. We
    >>> checked the credit card credit limit with the card provider and all was
    >>> OK but the error message persisted on further buy attempts. A call to
    >>> PayPal to their first level tech said the problem was related to
    >>> security and that this transaction was captured/chosen as a potention
    >>> random problem because the same card was used a second time for a
    >>> similar purchase. The tech could not elaborate any further. I asked that
    >>> this card number be allowed so I could finish testing four purchases.
    >>> Apparently there is no control for that. The tech was also unable to
    >>> tell me for how long this credit card would be in limbo for these
    >>> transactions. Being unsatisfied I asked for a supervisor. I was informed
    >>> that there was indeed some security code that might have limited the
    >>> transaction but that the problem was different. PayPal allows only one
    >>> credit card transaction from a buyer who does not have a PayPal account
    >>> after which the buyer has to open a PayPal account or be locked out from
    >>> further use of the credit card for purchases (I think only on this site
    >>> but not certain). No exceptions to the rule.
    >>>
    >>> I could not find any information on PayPal's site regarding this
    >>> limitation which was confirmed by the supervisor.
    >>>
    >>> Bottom line - if you want non PayPal buyers (those without PayPal
    >>> accounts) to purchase using only credit cards from your site you may run
    >>> into serious limitations with their ability to buy and your ability to
    >>> test. PayPal apparently only offers this as a bait-and-switch ploy to
    >>> move buyers quickly to opening up PayPal accounts regardless of the fact
    >>> that the seller still pays transaction fees. They explain this as part
    >>> of their extra security precautions.
    >>>
    >>> TP

    >>
    >>

    >




  10. #10
    Peter Phelan
    Guest

    Default Re: PayPal limitation

    Nancy,

    >>With a merchant

    account you can also accept orders by phone, fax and mail. You simply can't
    do that with PayPal.<<

    We do all of this using PalPal Pro which has the virtual terminal. Is the USA
    PayPal different inthis respect?

    Peter
    www.prophoto-international.com
    www.tele-prompt.com


    On Wed, Jun 18 2008 8:32 pm, "Nancy O" <nancyoshea1@NOSPAMatt.net> said:
    >Tom,
    >Right. PayPal and Google Checkout are convenient options to offer on-line
    >customers who like to use those services. But they are definitely not a
    >substitute for a merchant account. http://www.charge.com/ With a merchant
    >account you can also accept orders by phone, fax and mail. You simply can't
    >do that with PayPal.
    >
    >
    >--Nancy O.
    >Alt-Web Design & Publishing
    >www.alt-web.com
    >
    >
    >"Tom Porada" <tom@porada.com> wrote in message
    >news:g3bkn9$ldj4@flsun90netnews01.netobjects.com. ..
    >> For information...the use of PayPal for credit card transactions is
    >> questionable.
    >>
    >> I started down a path for a 4 item website to take credit cards (and

    >PayPal
    >> if buyer had it available). After getting the order page complete I began
    >> testing each of the 4 buttons first using a credit on each of the items.

    >The
    >> first 'Buy Now" worked as planned with a credit card from a non PayPal

    >user.
    >> The second test failed for item #2 with a PayPal error indicating

    >something
    >> was something wrong with the credit card. We checked the credit card

    >credit
    >> limit with the card provider and all was OK but the error message

    >persisted
    >> on further buy attempts. A call to PayPal to their first level tech said

    >the
    >> problem was related to security and that this transaction was
    >> captured/chosen as a potention random problem because the same card was

    >used
    >> a second time for a similar purchase. The tech could not elaborate any
    >> further. I asked that this card number be allowed so I could finish

    >testing
    >> four purchases. Apparently there is no control for that. The tech was also
    >> unable to tell me for how long this credit card would be in limbo for

    >these
    >> transactions. Being unsatisfied I asked for a supervisor. I was informed
    >> that there was indeed some security code that might have limited the
    >> transaction but that the problem was different. PayPal allows only one
    >> credit card transaction from a buyer who does not have a PayPal account
    >> after which the buyer has to open a PayPal account or be locked out from
    >> further use of the credit card for purchases (I think only on this site

    >but
    >> not certain). No exceptions to the rule.
    >>
    >> I could not find any information on PayPal's site regarding this

    >limitation
    >> which was confirmed by the supervisor.
    >>
    >> Bottom line - if you want non PayPal buyers (those without PayPal

    >accounts)
    >> to purchase using only credit cards from your site you may run into

    >serious
    >> limitations with their ability to buy and your ability to test. PayPal
    >> apparently only offers this as a bait-and-switch ploy to move buyers

    >quickly
    >> to opening up PayPal accounts regardless of the fact that the seller still
    >> pays transaction fees. They explain this as part of their extra security
    >> precautions.
    >>
    >> TP
    >>

    >
    >




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