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Thread: What goes in SMTP section when creating Forms

  1. #1
    NetObjects Support
    Guest

    Default Re: What goes in SMTP section when creating Forms

    Hello Shannell,

    You would need to come out of the scripts directory in your path to the db.
    I assume your db folder is located on the same directory level as /sawaste,
    you would want to have something like the following:

    .../db/test.csv

    Try the above and let us know the results.

    --
    Thank you,
    Adam
    NetObjects Technical Support
    http://support.netobjects.com

    "Shannell" <sjs@chargin.org> wrote in message
    news:es7odt$1vr2@flsun90netnews01.netobjects.com.. .
    > Well Im still having the same problem, no matter what I do to the db
    > field. I tried several variations like /public_html/sawaste/db/
    > /sawaste/db/
    > I have the db folder on 777
    > Can someone take a look at the source for me?
    > http://artistrywebdesign.com.au/sawaste/
    > Or I can attach a template.
    > Thanks this has been so frustrating..
    >
    > "Shannell" <sjs@chargin.org> wrote in message
    > news:es7mn2$1vr1@flsun90netnews01.netobjects.com.. .
    >> Oh, there was nothing about that in the instructions in the pdf..
    >> Thanks
    >> "NetObjects Support" <support@netobjects.com> wrote in message
    >> news:es6mu8$q3s6@flsun90netnews01.netobjects.com.. .
    >>> Hello Shannell,
    >>>
    >>> Actually the 500 error means that the db folder has not been created.
    >>> You must create the db folder manually on the server in version 9 and
    >>> provide the correct permissions.
    >>>
    >>> --
    >>> Thank you,
    >>> Adam
    >>> NetObjects Technical Support
    >>> http://support.netobjects.com
    >>>
    >>> "Shannell" <sjs@chargin.org> wrote in message
    >>> news:es57gc$l1d5@flsun90netnews01.netobjects.com.. .
    >>>> Ive got a form working, ie the info gets emailed to the recipient. But
    >>>> Im getting a 500 error after hitting submit... looks like thats an SMTP
    >>>> error. By default I think it was 127.0.0.1, but the email still got
    >>>> through, Ive changed it around a couple of times but Im not really sure
    >>>> whats required there? Even if I can just bypass this error and get the
    >>>> user sent to the success page?
    >>>> I have php and cgi enabled in plesk, but Im guessing theres something
    >>>> else in the hosting somewhere that I need to do?
    >>>>
    >>>
    >>>
    >>>

    >>
    >>
    >>

    >
    >




  2. #2
    Shannell
    Guest

    Default What goes in SMTP section when creating Forms

    Ive got a form working, ie the info gets emailed to the recipient. But Im
    getting a 500 error after hitting submit... looks like thats an SMTP error.
    By default I think it was 127.0.0.1, but the email still got through, Ive
    changed it around a couple of times but Im not really sure whats required
    there? Even if I can just bypass this error and get the user sent to the
    success page?
    I have php and cgi enabled in plesk, but Im guessing theres something else
    in the hosting somewhere that I need to do?



  3. #3
    NetObjects Support
    Guest

    Default Re: What goes in SMTP section when creating Forms

    Hello Shannell,

    Actually the 500 error means that the db folder has not been created. You
    must create the db folder manually on the server in version 9 and provide
    the correct permissions.

    --
    Thank you,
    Adam
    NetObjects Technical Support
    http://support.netobjects.com

    "Shannell" <sjs@chargin.org> wrote in message
    news:es57gc$l1d5@flsun90netnews01.netobjects.com.. .
    > Ive got a form working, ie the info gets emailed to the recipient. But Im
    > getting a 500 error after hitting submit... looks like thats an SMTP
    > error. By default I think it was 127.0.0.1, but the email still got
    > through, Ive changed it around a couple of times but Im not really sure
    > whats required there? Even if I can just bypass this error and get the
    > user sent to the success page?
    > I have php and cgi enabled in plesk, but Im guessing theres something else
    > in the hosting somewhere that I need to do?
    >




  4. #4
    Shannell
    Guest

    Default Re: What goes in SMTP section when creating Forms

    Oh, there was nothing about that in the instructions in the pdf..
    Thanks
    "NetObjects Support" <support@netobjects.com> wrote in message
    news:es6mu8$q3s6@flsun90netnews01.netobjects.com.. .
    > Hello Shannell,
    >
    > Actually the 500 error means that the db folder has not been created. You
    > must create the db folder manually on the server in version 9 and provide
    > the correct permissions.
    >
    > --
    > Thank you,
    > Adam
    > NetObjects Technical Support
    > http://support.netobjects.com
    >
    > "Shannell" <sjs@chargin.org> wrote in message
    > news:es57gc$l1d5@flsun90netnews01.netobjects.com.. .
    >> Ive got a form working, ie the info gets emailed to the recipient. But Im
    >> getting a 500 error after hitting submit... looks like thats an SMTP
    >> error. By default I think it was 127.0.0.1, but the email still got
    >> through, Ive changed it around a couple of times but Im not really sure
    >> whats required there? Even if I can just bypass this error and get the
    >> user sent to the success page?
    >> I have php and cgi enabled in plesk, but Im guessing theres something
    >> else in the hosting somewhere that I need to do?
    >>

    >
    >
    >




  5. #5
    Shannell
    Guest

    Default Re: What goes in SMTP section when creating Forms

    Well Im still having the same problem, no matter what I do to the db field.
    I tried several variations like /public_html/sawaste/db/
    /sawaste/db/
    I have the db folder on 777
    Can someone take a look at the source for me?
    http://artistrywebdesign.com.au/sawaste/
    Or I can attach a template.
    Thanks this has been so frustrating..

    "Shannell" <sjs@chargin.org> wrote in message
    news:es7mn2$1vr1@flsun90netnews01.netobjects.com.. .
    > Oh, there was nothing about that in the instructions in the pdf..
    > Thanks
    > "NetObjects Support" <support@netobjects.com> wrote in message
    > news:es6mu8$q3s6@flsun90netnews01.netobjects.com.. .
    >> Hello Shannell,
    >>
    >> Actually the 500 error means that the db folder has not been created.
    >> You must create the db folder manually on the server in version 9 and
    >> provide the correct permissions.
    >>
    >> --
    >> Thank you,
    >> Adam
    >> NetObjects Technical Support
    >> http://support.netobjects.com
    >>
    >> "Shannell" <sjs@chargin.org> wrote in message
    >> news:es57gc$l1d5@flsun90netnews01.netobjects.com.. .
    >>> Ive got a form working, ie the info gets emailed to the recipient. But
    >>> Im getting a 500 error after hitting submit... looks like thats an SMTP
    >>> error. By default I think it was 127.0.0.1, but the email still got
    >>> through, Ive changed it around a couple of times but Im not really sure
    >>> whats required there? Even if I can just bypass this error and get the
    >>> user sent to the success page?
    >>> I have php and cgi enabled in plesk, but Im guessing theres something
    >>> else in the hosting somewhere that I need to do?
    >>>

    >>
    >>
    >>

    >
    >
    >




  6. #6
    Shannell
    Guest

    Default Re: What goes in SMTP section when creating Forms

    OK Im still tearing my hair out, heres a template of the file.
    The db folder is at
    /public_html/sawaste/db/
    Im still getting 500 errors
    Thanks

    "NetObjects Support" <support@netobjects.com> wrote in message
    news:es9bqf$78q2@flsun90netnews01.netobjects.com.. .
    > Hello Shannell,
    >
    > You would need to come out of the scripts directory in your path to the
    > db.
    > I assume your db folder is located on the same directory level as
    > /sawaste,
    > you would want to have something like the following:
    >
    > ../db/test.csv
    >
    > Try the above and let us know the results.
    >
    > --
    > Thank you,
    > Adam
    > NetObjects Technical Support
    > http://support.netobjects.com
    >
    > "Shannell" <sjs@chargin.org> wrote in message
    > news:es7odt$1vr2@flsun90netnews01.netobjects.com.. .
    >> Well Im still having the same problem, no matter what I do to the db
    >> field. I tried several variations like /public_html/sawaste/db/
    >> /sawaste/db/
    >> I have the db folder on 777
    >> Can someone take a look at the source for me?
    >> http://artistrywebdesign.com.au/sawaste/
    >> Or I can attach a template.
    >> Thanks this has been so frustrating..
    >>
    >> "Shannell" <sjs@chargin.org> wrote in message
    >> news:es7mn2$1vr1@flsun90netnews01.netobjects.com.. .
    >>> Oh, there was nothing about that in the instructions in the pdf..
    >>> Thanks
    >>> "NetObjects Support" <support@netobjects.com> wrote in message
    >>> news:es6mu8$q3s6@flsun90netnews01.netobjects.com.. .
    >>>> Hello Shannell,
    >>>>
    >>>> Actually the 500 error means that the db folder has not been created.
    >>>> You must create the db folder manually on the server in version 9 and
    >>>> provide the correct permissions.
    >>>>
    >>>> --
    >>>> Thank you,
    >>>> Adam
    >>>> NetObjects Technical Support
    >>>> http://support.netobjects.com
    >>>>
    >>>> "Shannell" <sjs@chargin.org> wrote in message
    >>>> news:es57gc$l1d5@flsun90netnews01.netobjects.com.. .
    >>>>> Ive got a form working, ie the info gets emailed to the recipient. But
    >>>>> Im getting a 500 error after hitting submit... looks like thats an
    >>>>> SMTP
    >>>>> error. By default I think it was 127.0.0.1, but the email still got
    >>>>> through, Ive changed it around a couple of times but Im not really
    >>>>> sure
    >>>>> whats required there? Even if I can just bypass this error and get the
    >>>>> user sent to the success page?
    >>>>> I have php and cgi enabled in plesk, but Im guessing theres something
    >>>>> else in the hosting somewhere that I need to do?
    >>>>>
    >>>>
    >>>>
    >>>>
    >>>
    >>>
    >>>

    >>
    >>

    >
    >






  7. #7
    Shannell
    Guest

    Default Re: What goes in SMTP section when creating Forms

    Well I gave up and hacked the last line of the .php file, thats where it was
    diplaying the error, now reads

    //Commenting the following 2 lines will lead to NOT displaying errors and
    NOT stop the redirect process
    echo "<META HTTP-EQUIV=Refresh CONTENT=\"0;
    URL=".$parameters['successUrl']."\">";
    }

    Works perfectly!
    Very ugly hack but its working...
    (I did try comenting out the lines but got a 404, I have since added http://
    to the success URL so that might have been the error there but I cant be
    bother going back and trying that)

    "Shannell" <sjs@chargin.org> wrote in message
    news:esfv65$26b1@flsun90netnews01.netobjects.com.. .
    > OK Im still tearing my hair out, heres a template of the file.
    > The db folder is at
    > /public_html/sawaste/db/
    > Im still getting 500 errors
    > Thanks
    >
    > "NetObjects Support" <support@netobjects.com> wrote in message
    > news:es9bqf$78q2@flsun90netnews01.netobjects.com.. .
    >> Hello Shannell,
    >>
    >> You would need to come out of the scripts directory in your path to the
    >> db.
    >> I assume your db folder is located on the same directory level as
    >> /sawaste,
    >> you would want to have something like the following:
    >>
    >> ../db/test.csv
    >>
    >> Try the above and let us know the results.
    >>
    >> --
    >> Thank you,
    >> Adam
    >> NetObjects Technical Support
    >> http://support.netobjects.com
    >>
    >> "Shannell" <sjs@chargin.org> wrote in message
    >> news:es7odt$1vr2@flsun90netnews01.netobjects.com.. .
    >>> Well Im still having the same problem, no matter what I do to the db
    >>> field. I tried several variations like /public_html/sawaste/db/
    >>> /sawaste/db/
    >>> I have the db folder on 777
    >>> Can someone take a look at the source for me?
    >>> http://artistrywebdesign.com.au/sawaste/
    >>> Or I can attach a template.
    >>> Thanks this has been so frustrating..
    >>>
    >>> "Shannell" <sjs@chargin.org> wrote in message
    >>> news:es7mn2$1vr1@flsun90netnews01.netobjects.com.. .
    >>>> Oh, there was nothing about that in the instructions in the pdf..
    >>>> Thanks
    >>>> "NetObjects Support" <support@netobjects.com> wrote in message
    >>>> news:es6mu8$q3s6@flsun90netnews01.netobjects.com.. .
    >>>>> Hello Shannell,
    >>>>>
    >>>>> Actually the 500 error means that the db folder has not been created.
    >>>>> You must create the db folder manually on the server in version 9 and
    >>>>> provide the correct permissions.
    >>>>>
    >>>>> --
    >>>>> Thank you,
    >>>>> Adam
    >>>>> NetObjects Technical Support
    >>>>> http://support.netobjects.com
    >>>>>
    >>>>> "Shannell" <sjs@chargin.org> wrote in message
    >>>>> news:es57gc$l1d5@flsun90netnews01.netobjects.com.. .
    >>>>>> Ive got a form working, ie the info gets emailed to the recipient.
    >>>>>> But
    >>>>>> Im getting a 500 error after hitting submit... looks like thats an
    >>>>>> SMTP
    >>>>>> error. By default I think it was 127.0.0.1, but the email still got
    >>>>>> through, Ive changed it around a couple of times but Im not really
    >>>>>> sure
    >>>>>> whats required there? Even if I can just bypass this error and get
    >>>>>> the
    >>>>>> user sent to the success page?
    >>>>>> I have php and cgi enabled in plesk, but Im guessing theres something
    >>>>>> else in the hosting somewhere that I need to do?
    >>>>>>
    >>>>>
    >>>>>
    >>>>>
    >>>>
    >>>>
    >>>>
    >>>
    >>>

    >>
    >>

    >
    >
    >




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